Privacy Policy for SellerAI.in

Effective Date: 01/02/2024

SellerAI.in ("us", "we", or "our") operates the [website address] website and the SellerAI.in AI tool (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1. Information You Provide to Us:

  • Account Information: When you create an account with us, you provide us with personal data, including but not limited to your name, email address, company name, and payment information (if applicable).
  • Content You Provide: This includes any text, images, files, or other data you upload or input into SellerAI.in while using the Service. This may include product descriptions, customer data, or other business-related information.
  • Communication Data: When you contact us directly (via email, contact form, etc.), we collect the information you provide, such as your name, email address, and the content of your message.

1.2. Information We Collect Automatically:

  • Usage Data: We collect data about how you interact with the Service, such as the features you use, the pages you visit, the time and date of your visit, and your IP address.
  • Device Information: We may collect data about the device you use to access the Service, such as the operating system, browser type, device identifiers, and mobile network information.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To Provide and Maintain the Service: Including to operate, maintain, and improve the features and functionality of SellerAI.in.
  • To Process Transactions: To process your payments and deliver the Service you have requested.
  • To Send You Information: Including important updates about your account, requested information, and promotional materials.
  • To Improve and Personalize the Service: To better understand how users interact with our Service and tailor our offerings to your needs.
  • To Provide Customer Support: To respond to your inquiries, troubleshoot problems, and provide technical assistance.
  • To Monitor and Analyze Usage: To track usage patterns, administer the Service, and gather broad demographic information for aggregate use.
  • To Detect, Prevent and Address Technical Issues: To identify and prevent potential security risks, fraud, and other harmful activity.

3. Legal Basis for Processing Data

We rely on the following legal bases to process your personal data:

  • Performance of a Contract: To provide and operate the Service as per our agreement with you.
  • Legitimate Interests: To improve our Service, protect our business interests, and ensure the security of our platform.
  • Consent: When we rely on your consent to process your personal data, we will obtain it specifically and unambiguously.

4. Disclosure of Your Information

We may disclose your personal data in the following circumstances:

  • Service Providers: We may share your information with third-party companies and individuals that perform services on our behalf (e.g., payment processing, data analytics, customer support).
  • Business Transfers: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement agency.

5. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal data. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

You have the following data protection rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to have inaccurate or incomplete personal data rectified.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal data from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email:  support@sellerai.in